Layer 1 + 2 + 3 · Active Routing

Question feed & AI routing

Questions from across the region land here. The AI engine classifies each one, ranks the most likely responders, and learns from every answer, pass, or silence.

Post a new question

Layer 1

Anything from finance, ops, HR, regulation, or market development. The AI will classify and route.

Question title

Detail (optional)

The AI engine will classify & route automatically.

Layer 2 · AI Routing Engine

Select a question

Listening to ecosystem signals…

Click any question on the left to see how the AI classifies it and ranks responders.

Layer 4 · Aggregated Signals

Community intelligence

A real-time view of what businesses in the Nanaimo region actually need — assembled from the patterns of every question, answer, pass, and silence in the system.

Questions / 30 days

147

▲ 28% vs. previous period

Median time to answer

4.2h

▼ 2.1h faster than baseline

Active responders

38

▲ 6 orgs joined this month

Capacity gaps detected

3

Topics with sustained no-response

Sector trend signals

Question clusters that are accelerating relative to last month — early indicators of emerging pressures.

Workforce housing & staff retention

31 questions

▲ 64%

BC ESG / disclosure rules

24 questions

▲ 51%

Indigenous procurement & partnerships

19 questions

▲ 40%

Commercial lease renegotiation

17 questions

▲ 22%

CRA / payroll compliance

12 questions

— stable

Tech adoption (AI tools, automation)

10 questions

▲ 18%

General financing / capital access

9 questions

▼ 12%

Ecosystem gap alerts

Where the system detects a capacity gap — questions with sustained low or no response.

Workforce housing — no specialized responder

14 questions in 21 days, 11 still unanswered. Routing engine has no high-confidence match. Recommend recruiting a dedicated organization.

Slow response on BC ESG disclosure

Median 38h to answer vs. 4.2h system-wide. Two organizations claim expertise but rarely engage — profile review suggested.

Emerging cluster — Indigenous procurement

19 questions in 30 days, growing. Snuneymuxw Economic Development is the strongest responder. Worth designing a dedicated pathway.

Response distribution by org type

Who's actually carrying the load — and where engagement is heaviest.

Chamber of Commerce

42 answers

28%

City of Nanaimo (Econ Dev)

34 answers

23%

Innovation Island

26 answers

18%

VIU Faculty of Management

17 answers

12%

Community Futures

15 answers

10%

Snuneymuxw Economic Development

13 answers

9%

Layer 2 · Org Profile Store

Your org profile

A blend of self-declared expertise and behaviorally inferred signals from how your team engages with the system. The AI uses this to route questions to you.

Self-declared expertise

What your organization tells the system it can help with.

Business licensing Zoning & land use Economic development Site selection Investor inquiries DCC waivers Brownfield redevelopment

Behaviorally inferred

What the AI has learned from your team's actual answers and engagement patterns.

Workforce housing policy

very high signal

Permitting timelines

high

Indigenous partnerships

moderate

CRA / tax matters

low — usually pass

Engagement summary

Last 30 days.

Routed to you

47

Answered

34

Passed

11

Avg response

2.1h

Routing trust score: 0.87

Your answer rate & response time put you in the top 5 organizations. The engine is increasing your routing weight on workforce housing topics.

Reference

System architecture

Four layers, one feedback loop. Mapped from the discussion paper.