What the concierge can do
Snap-in modules expand as the Lab learns what businesses actually need.
Regulatory Concierge
Permits, zoning, licensing — routed to the right desk at the City, Province, or Health Authority.
Connection Matchmaker
Finds the helper, supplier, mentor, or peer who can move you forward — Seats2Meet-style.
Stage-Aware Pathways
Different doors for idea, launch, scale, and pivot — each with curated next steps.
Booking & Hub Space
Book meeting time, mentor hours, or a desk at the physical Hub when it opens.
Outcome Signal
Tracks whether referrals actually moved the dial — feeds the ecosystem dashboard.
Networked partners
City of Nanaimo
Snuneymuxw First Nation
Nanaimo Chamber
VIU
Innovation Island
Community Futures
WorkBC
Island Health
+ 40 more
